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  • Home
  • Wreck Rooms
  • Escape Rooms
  • Packages and Gifts
  • WRECK & ESCAPE ROOM FAQs
  • BOOK NOW
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FREQUENTLY ASKED QUESTIONS - Wreck Room

DO I HAVE TO MAKE AN APPOINTMENT BEFORE COMING IN?

We strongly recommend making a reservation, but walk-ins are allowed. If you walk in, you may have to wait if you expect to get in right away.

DO I NEED TO SIGN A WAIVER?

 FOR THE WRECK ROOM - Yes, you will need to sign a waiver in order to participate in wreck room activities.

FOR THE ESCAPE ROOM -  Yes, you will need to sign a waiver in order to participate in escape room activities.

WHAT IS THE CANCELLATION POLICY?

 

  • If you need to reschedule or cancel your appointment, you can contact us by phone or e-mail (preferred) at least 48 hours before your scheduled appointment. 
  • Appointments may only be rescheduled once, any changes after the first reschedule will incur a fee. 
  • If  you wish to make changes to an appointment less 48 to 24 hours before  your appointment time, we will charge 30% of your appointment cost for  reschedules, and 40% for cancellations.
  • No refunds for cancellations made less than 24 hours in advance
  • No  call, no shows will not receive any refunds, if you contact us after  your appointment is scheduled to start, it will be considered a no call,  no show. It costs us time, effort, and resources to prepare each  appointment.

WHAT SHOULD I WEAR?

WRECK ROOM - Wear comfortable clothes you can move freely in. You must wear closed-toed shoes to enter the wreck room. We recommend hiking boots or some other thick soled boots/shoes. If you don't have those, a thick soled tennis show with a rubber sole. No Vans, Converse or canvas type shoes allowed. We will give you all the protective gear you need. You will be required to wear all protective gear.

WILL I NEED TO BRING MY ID?

 Yes, please bring a photo-copy of your ID or another picture form of identification. 

I HAVE BEEN DRINKING. CAN I COME IN?

No. Anyone who smells of alcohol, appears to be intoxicated From alcohol or any drug will be required to reschedule their session. We have the right to refuse service to anyone we feel may to be a danger to themselves or others.

CAN I USE MY CAMERA/PHONE TO TAKE VIDEO OR PICTURES?

Short answer, no. Long answer: Due to the nature of a wreck (rage) type room, it is not advised to bring anything into the room that may be at risk of breaking during your session. We do have a photo op area in the main lobby to take pictures before and after your time. We also take free pictures of you, both, in your protective gear and a set in the wreck room when you're done among the carnage you created and send them to you via email. 

WILL YOUR STAFF WATCH MY STUFF FOR ME?

CRUNCH TIME! is not responsible for items left in cars or on the premises. There is an area in the wreck room to place personal possessions. 

WHERE CAN I CHANGE INTO MY GEAR?

We have two bathrooms where you can change. That said, the safety gear fits right over your clothes. 

IS THERE AN HEIGHT AND/OR AGE LIMIT?

  • No one under the age of 18 can book a wreck room. 
  • Participants must be at least 54' in order to do a wreck room session. 
  • Anyone age 13 and up can participate if they are accompanied by their parent/guardian during their session.
  • One adult must accompany any groups that are under the age of 18.
  • If you are pregnant, you cannot be participate in a wreck room session. 


WHERE DO YOU GET ALL YOUR BREAKABLES?

Many places! Local estate sale companies, local wineries and bars for breakable bottles, local electronics recyclers to name a few. We do accept select breakable items for credit. Click on the box below for more information on our CRUNCH TIME! credit program.


CRUNCH TIME! Credit program

I'VE HEARD OF RAGE ROOMS. WHAT'S A WRECK ROOM?

It's all the same. We prefer to call ours a "Wreck Room" because we want the experience to be about the fun aspect of smashing things, not the anger or rage factor. We're not about being an anger or rage release facility, although what we offer does help both!

HOW MUCH TIME WILL I GET TO BREAK THINGS?

Your Crunch Time session is 30 minutes. Please arrive on time, on the hour of your session appointment time. To save time on site, print out and sign your waiver before coming to Crunch Time! and give it to the person at our counter.  There is a small amount of time to go over rules of the room and for you to get your protective gear on. Give yourself a full hour from start to finish. 

CAN PEOPLE WATCH?

Unfortunately not in the wreck room itself. Due to liability reasons, people who have not paid for the session must watch the experience from the comfort of our lobby where we have a big screen T.V. available to watch the carnage. 

WHAT DO I GET TO SMASH?

Depending on what is available at the time, you could have glass bottles, plates, cups, electronic equipment, various appliances and the like. Before entering the room, you will be shown the "Secret Stash," which are items that are rare that you can purchase on site to crunch.

WILL WE GET OUR OWN ROOM?

Each booking will get their own wreck room. The room can fit up to 6 people. You will never be put with strangers. 

DO I HAVE TO USE YOUR CRUNCH TOOLS? CAN I BRING MY OWN TOOLS?

Sorry, due to liability, our tools are the only tools allowed. 

CAN I BRING A BOX OF MY OWN STUFF TO CRUNCH?

Due to insurance reasons, we do not allow people to bring in their breakables to crunch. We have plenty for you. That said, we do give you credit for bringing in breakables to add to our general inventory.

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